Terms & Agreements
The following documents govern the provision of techosity's internet and telecommunications services.
Service Agreements
- Master Services Agreement — the core agreement governing the supply of techosity services
- Service Level Agreement — Fibre Internet — availability targets, fault response times, and rebates for techosity fibre internet services
Policies
- Privacy Policy — how we collect, use, and protect your personal information
- Acceptable Use Policy — rules governing use of techosity internet services
- Complaint Resolution Policy — how to raise and escalate a complaint
- Financial Hardship Policy — support available if you are experiencing difficulty paying your account